LEADERBOARD
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Every NYC managing-agent firm we've scored, ranked across four metrics. Click a column header to sort. Filter by failure pattern. This is the registry the state refuses to publish.
15
Firms scored
4,447
Buildings under management
22,037
Class C violations (top buildings)
$7.8M
LL11 facade penalties
| Rank | Firm | Buildings | Class C | C / bldg | LL11 $ | Pattern |
|---|---|---|---|---|---|---|
| Kaled Management | 53 | 1,428 | 26.94 | — | Habitability cliff | |
| Veritas Property Mgmt | 155 | 1,261 | 8.14 | — | Habitability cliff | |
| New Bedford Management | 228 | 1,564 | 6.86 | — | Habitability cliff | |
| AKAM Associates | 543 | 3,656 | 6.73 | $7.6M | Fee abandonment | |
| Halstead Management | 197 | 1,042 | 5.29 | — | Mixed | |
| FirstService Residential | 1,122 | 5,610 | 5 | $170K | Volume / habitability | |
| Impact Real Estate | 271 | 1,310 | 4.83 | — | Mixed | |
| Argo Real Estate | 167 | 803 | 4.81 | — | Mixed | |
| Maxwell-Kates | 298 | 1,316 | 4.42 | — | Mixed | |
| Orsid Realty | 304 | 1,268 | 4.17 | — | Mixed | |
| Century Management | 159 | 586 | 3.69 | — | Mixed | |
| Douglas Elliman PM | 607 | 1,802 | 2.97 | — | Mixed | |
| Buchbinder & Warren | 122 | 212 | 1.74 | — | Low-violation | |
| Wallack Management | 64 | 105 | 1.64 | — | Low-violation | |
| Brown Harris Stevens | 157 | 74 | 0.47 | — | Low-violation |
CAVEATS
What this ranking is and isn't.
- Class C per building is the most apples-to-apples rate — a firm with 50 small buildings can score worse than one with 1,000 buildings if its per-building habitability rate is higher.
- LL11 penalties aren't intrinsically a sign of incompetence — sometimes a firm absorbs the fine because contesting it would cost more. We surface the number; you decide what it means.
- Portfolio scope varies. Some firms manage only condos; others mostly rentals. We score against the portion of the portfolio that is condo / co-op.
- This is reverse-engineered. HPD does not maintain a managing-agent field. We identify portfolios through pattern analysis. Errors are possible; corrections welcome at /corrections/.
Methodology in full at /methodology/. Looking at one specific firm? See the individual agent profiles.