MANAGING AGENTS
They manage your building.
No one manages them.
15 firms. 2,875 buildings. 21,936 Class C violations. No state license. No public registry. No complaint database. No disciplinary body. We built the accountability layer the state refuses to provide.
THE METHOD
We reverse-engineered what the state refuses to publish.
No city or state database lists managing agents or their buildings. HPD requires annual building registration but has no field for managing agent firm name. So we built the registry ourselves — identifying managing agent portfolios through pattern analysis of publicly available NYC housing data.
Every claim on this page is derived from public records. No private datasets. No paid subscriptions.
SCORED AGENTS
Full portfolio analysis complete.
These firms have been scored across 7 dimensions: HPD violations, DOB complaints, LL11 facade penalties, 311 patterns, NYSCEF litigation, financial indicators, and portfolio concentration.
AKAM Associates, Inc.
Fee abandonment model — lets compliance deadlines slide, absorbs financial penalties
FirstService Residential
Habitability cliff model — hazardous violations concentrated in its worst-performing buildings
THE TWO LARGEST FIRMS
Bigger is not safer.
AKAM and FirstService are the two largest managing-agent portfolios we've mapped — 364 and 543 NYC buildings. If competence scaled with size, these would be the best-run buildings in the city. They are not: FirstService, the larger firm, carries the higher per-building violation rate and the larger penalty total. Neither needs a license, an exam, or a regulator's sign-off — so nothing about being big, or small, is checked by anyone.
AKAM (363 buildings)
Manhattan co-op specialist — roughly three-quarters of its buildings are in Manhattan.
FirstService (543 buildings)
The city's largest portfolio — and the higher per-building violation rate of the two.
ALL 15 FIRMS SCORED
The registry New York doesn't have.
Every firm below has been scored on Class C HPD violations: conditions the city classifies as immediately hazardous to life and health. Ranked by violations per building.
Source: HPD Violations, NYC Open Data. All data publicly verifiable.
| # | Firm | Buildings | Class C Violations | Per Building |
|---|---|---|---|---|
| 1 | Kaled Management | 46 | 1,479 | 32.2 |
| 2 | Impact Real Estate | 93 | 1,281 | 13.8 |
| 3 | New Bedford Management | 141 | 1,614 | 11.4 |
| 4 | FirstService Residential | 543 | 5,797 | 10.7 |
| 5 | Veritas Property Mgmt | 136 | 1,289 | 9.5 |
| 6 | AKAM Associates, Inc. | 363 | 3,137 | 8.6 |
| 7 | Argo Real Estate | 160 | 1,098 | 6.9 |
| 8 | Douglas Elliman PM | 307 | 1,960 | 6.4 |
| 9 | Orsid Realty | 232 | 1,360 | 5.9 |
| 10 | Halstead Management | 185 | 1,066 | 5.8 |
| 11 | Century Management | 132 | 627 | 4.8 |
| 12 | Maxwell-Kates | 192 | 787 | 4.1 |
| 13 | Buchbinder & Warren | 103 | 225 | 2.2 |
| 14 | Wallack Management | 60 | 113 | 1.9 |
| 15 | Brown Harris Stevens | 182 | 103 | 0.6 |
| TOTAL | 2,875 | 21,936 | 7.6 |
THE POINT
This data has always been public.
Every portfolio on this page was identified through analysis of publicly available NYC housing records. The data exists. It has always existed. No government agency has assembled it — not because they can't, but because no one has required them to.
If one person can build this registry from public records, the state's failure to maintain one is not a resource problem. It is a choice.
39 ADDITIONAL FIRMS · ≥200 CLASS C VIOLATIONS
Surfaced through HPD Registration Contacts.
Beyond the 15 firms above, these are managing agents and owner-operators identified through HPD Registration data that carry 200 or more Class C violations across their portfolio. Each firm has a dedicated page with per-building detail.
Source: HPD Registration Contacts (feu5-w2e2) + HPD Violations, NYC Open Data.
Note: some firms appear as the owner LLC for buildings that are self-managed (no third-party agent). For those, the LLC name reflects ownership, not a management-services contract. See per-page detail for the HPD contact type.
15 firms. 2,875 buildings. 21,936 hazardous violations.
Zero public accountability.
Every firm on this page operates without a state license, without a public complaint registry, and without a disciplinary body. The only accountability that exists is what we built.