MANAGING AGENTS
They manage your building.
No one manages them.
15 firms. 4,447 buildings. 22,037 Class C violations. No state license. No public registry. No complaint database. No disciplinary body. We built the accountability layer the state refuses to provide.
THE METHOD
We reverse-engineered what the state refuses to publish.
No city or state database lists managing agents or their buildings. HPD requires annual building registration but has no field for managing agent firm name. So we built the registry ourselves — identifying managing agent portfolios through pattern analysis of publicly available NYC housing data.
Every claim on this page is derived from public records. No private datasets. No paid subscriptions.
SCORED AGENTS
Full portfolio analysis complete.
These firms have been scored across 7 dimensions: HPD violations, DOB complaints, LL11 facade penalties, 311 patterns, NYSCEF litigation, financial indicators, and portfolio concentration.
AKAM Associates, Inc.
Fee abandonment model — lets LL11 deadlines slide, absorbs financial penalties
FirstService Residential
Habitability cliff model — more hazardous violations, fewer facade fines
TWO FAILURE MODES
Same industry. Different ways of failing you.
AKAM and FirstService — the two largest firms we've scored — show fundamentally different failure patterns. Neither is better. Both are unregulated.
AKAM (top 25 buildings)
Lets facade deadlines expire. Pays the fine. Passes the cost to owners.
FirstService (top 25 buildings)
More hazardous conditions. More water complaints. Fewer dollar penalties.
ALL 15 FIRMS SCORED
The registry New York doesn't have.
Every firm below has been scored on Class C HPD violations: conditions the city classifies as immediately hazardous to life and health. Ranked by violations per building.
Source: HPD Violations, NYC Open Data. All data publicly verifiable.
| # | Firm | Buildings | Class C Violations | Per Building |
|---|---|---|---|---|
| 1 | Kaled Management | 53 | 1,428 | 26.9 |
| 2 | Veritas Property Mgmt | 155 | 1,261 | 8.1 |
| 3 | New Bedford Management | 228 | 1,564 | 6.9 |
| 4 | AKAM Associates, Inc. | 543 | 3,656 | 6.7 |
| 5 | Halstead Management | 197 | 1,042 | 5.3 |
| 6 | FirstService Residential | 1,122 | 5,610 | 5.0 |
| 7 | Impact Real Estate | 271 | 1,310 | 4.8 |
| 8 | Argo Real Estate | 167 | 803 | 4.8 |
| 9 | Maxwell-Kates | 298 | 1,316 | 4.4 |
| 10 | Orsid Realty | 304 | 1,268 | 4.2 |
| 11 | Century Management | 159 | 586 | 3.7 |
| 12 | Douglas Elliman PM | 607 | 1,802 | 3.0 |
| 13 | Buchbinder & Warren | 122 | 212 | 1.7 |
| 14 | Wallack Management | 64 | 105 | 1.6 |
| 15 | Brown Harris Stevens | 157 | 74 | 0.5 |
| TOTAL | 4,447 | 22,037 | 5.0 |
THE POINT
This data has always been public.
Every portfolio on this page was identified through analysis of publicly available NYC housing records. The data exists. It has always existed. No government agency has assembled it — not because they can't, but because no one has required them to.
If one person can build this registry from public records, the state's failure to maintain one is not a resource problem. It is a choice.
39 ADDITIONAL FIRMS · ≥200 CLASS C VIOLATIONS
Surfaced through HPD Registration Contacts.
Beyond the 15 firms above, these are managing agents and owner-operators identified through HPD Registration data that carry 200 or more Class C violations across their portfolio. Each firm has a dedicated page with per-building detail.
Source: HPD Registration Contacts (feu5-w2e2) + HPD Violations, NYC Open Data.
Note: some firms appear as the owner LLC for buildings that are self-managed (no third-party agent). For those, the LLC name reflects ownership, not a management-services contract. See per-page detail for the HPD contact type.
15 firms. 4,447 buildings. 22,037 hazardous violations.
Zero public accountability.
Every firm on this page operates without a state license, without a public complaint registry, and without a disciplinary body. The only accountability that exists is what we built.